Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I edit order information?

Tagotee is an on-demand printing company, all products are unique and made to order. Returns or exchanges are not supported if the customer orders the wrong size, color, etc. Our print service provider does not have inventory to hold unwanted items.

Once an order has been sent to production, it will be sent to the Print Service Provider and you can no longer edit any details or cancel the order. Therefore, please enter the correct order information and can only edit order information within 4 hours after placing a successful order.

See more details in our Return and refund policy.

What are the delivery charges and How long will delivery take?

With orders sent to the USA, it usually takes about 10-30 days to reach you. For international orders will take longer.
Details, you can see in our Shipping Policy

How secure is shopping in the Online Shop? Is my data protected?

We only use your data to complete orders.

Details, you can see in our Privacy Policy